Privacy Policy

At Ivoric Lifestyle Private Limited (“we,” “our,” “us”), we value the trust you place in us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our website or making a purchase, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information
We may collect the following personal data:

• Name
• Contact details (email, phone number)
• Shipping and billing address
• Payment details (processed securely via third-party payment gateways)
• Login information (when signing in via phone OTP, Google, or Email)
• Order history
• Preferences and interactions on our website

b) Non-Personal Information

• Browser type, device, IP address
• Cookies and usage data for analytics and personalization

2. How We Use Your Information

We use your data to:

• Process and fulfill orders
• Provide customer support
• Improve website performance and user experience
• Send transactional emails, order updates, and promotional offers (you can opt out anytime)
• Secure our website and prevent fraud

3. Sharing of Information

We do not sell your personal data. Your data may be shared only with:

• Trusted third-party service providers (payment gateway, logistics/shipping partners)
• Legal authorities, if required by law or to protect our legal rights

All third parties comply with data protection standards and use your data only as necessary.

4. Data Retention

We retain your personal data only as long as necessary for business purposes or as required by law.

5. Cookies & Tracking

We use cookies and similar technologies for:

• Site performance
• Remembering your preferences
• Analytics and marketing

You may disable cookies in your browser settings, but this may affect your experience.

6. Data Security

We maintain industry-standard security measures (SSL, encrypted storage) to protect your information from unauthorized access or disclosure.

7. Your Rights

As a user, you have the right to:

• Access and review your personal data
• Request correction or deletion
• Withdraw consent for marketing communications
• Contact us for any privacy-related concerns at hello@ivoric.in

8. For Users Outside India

If you access our website from outside India, your data may be transferred to and processed in India. By using our services, you consent to this transfer, in compliance with applicable laws (e.g., GDPR for EU users).

9. Policy Updates

We may update this policy from time to time. Changes will be posted on this page. Continued use of our site implies acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal data:
Email: hello@ivoric.in

Ivoric Lifestyle Private Limited is committed to protecting your privacy and ensuring a safe, secure shopping experience.